Our experienced staff is led by Eustacia Smith, LMSW, Administrator, and William Tatz, LCSW, Clinical Coordinator. Ms. Smith has been with WSFSSH for 20 years, originally as a direct service social worker, then directing a WSFSSH program building before assuming her role at West 74th Street Residence. Mr. Tatz has been the Clinical Coordinator, directing the social work staff and the social service program, since 2000. In addition to the professional/degreed administrative and social work staff, the paraprofessional staff of personal care aides, chefs, kitchen aides, dining room and medication staff have years of experience meeting the needs of older adults.
The front desk of the residence is staffed 24 hours, seven days a week, providing a warm welcome for residents as well as security for the building. The intercom system to and from resident rooms, the emergency response system as well as the fire safety equipment are monitored from the front desk. While residents are free to come and go as they please, the front desk staff monitors those residents with special needs.
The consistency and commitment of the 74th Street staff reflect the values of WSFSSH for the safety, well-being and dignity of each resident.